This Shipping Policy is to be read along with the Terms and Conditions of Use for necessary definitions, meaning and scope of the services and other necessary information.The terms "We" / "Us" / "Our"/ "Company" individually and collectively refer to KanoonPandit Eduventures Private Limited and the terms "You" / "Your" / "Yourself" refer to the Users of the Website and Application.This Shipping Policy is applicable to all physical merchandise and products ordered through us under the Brand Name "Kanoon Pandit".
Shipping Information
All physical products and merchandise will be processed for shipping within 2-3 business days after order confirmation, unless otherwise specified at the time of purchase.
The estimated delivery timeframe is 5-7 business days for metro cities and 7-10 business days for non-metro areas, depending on the shipping location within India.
International shipping is currently not available unless specifically mentioned for select products.
Shipping charges if applicable will be clearly displayed at checkout before payment confirmation.
We partner with reputable courier services to ensure safe and timely delivery of your orders.
A tracking number will be provided via email once your order has been dispatched, allowing you to track your shipment.
Delivery
All deliveries require a signature confirmation upon receipt unless specified otherwise at checkout.
In case of absence during delivery, the courier service may attempt delivery again or hold the package at their nearest facility for pickup.
We are not responsible for any delays caused by customs, weather conditions, or other circumstances beyond our control.
Please ensure that the shipping address provided is complete and accurate. We will not be responsible for packages delivered to incorrect addresses provided by customers.
Order Tracking
To track your order, please use the tracking number provided in your shipping confirmation email.
For any queries regarding your shipment status, please contact our customer support at [email protected] with your order number.
Shipping Restrictions
Certain products may have shipping restrictions to specific locations. Such restrictions, if any, will be clearly mentioned on the product page.
We reserve the right to cancel any orders that cannot be shipped to the provided address due to restrictions or logistical limitations.
Damaged or Lost Shipments
All packages are thoroughly inspected before shipping to ensure they are in perfect condition.
In the rare case of receiving damaged merchandise, please report it within 48 hours of delivery with photographic evidence to [email protected].
Claims for lost shipments must be made within 15 days from the expected delivery date.
After verification, we will arrange for replacement of damaged items, subject to stock availability.
Digital Products
For digital products, courses, and subscriptions, access will be provided immediately after successful payment confirmation, and no physical shipping is involved.
Contact Information
For any shipping-related queries or concerns, please contact our customer support team at:
Subject Line: Shipping Query - [Your Order Number]This Shipping Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.