This Shipping Policy is to be read along with the Terms and Conditions of Use for necessary definitions, meaning and scope of the services and other necessary information.The terms "We" / "Us" / "Our"/ "Company" individually and collectively refer to KanoonPandit Eduventures Private Limited and the terms "You" / "Your" / "Yourself" refer to the Users of the Website and Application.This Shipping Policy is applicable to all physical merchandise and products ordered through us under the Brand Name "Kanoon Pandit".
- All physical products and merchandise will be processed for shipping within 2-3 business days after order confirmation, unless otherwise specified at the time of purchase.
- The estimated delivery timeframe is 5-7 business days for metro cities and 7-10 business days for non-metro areas, depending on the shipping location within India.
- International shipping is currently not available unless specifically mentioned for select products.
- Shipping charges if applicable will be clearly displayed at checkout before payment confirmation.
- We partner with reputable courier services to ensure safe and timely delivery of your orders.
- A tracking number will be provided via email once your order has been dispatched, allowing you to track your shipment.
Delivery
- All deliveries require a signature confirmation upon receipt unless specified otherwise at checkout.
- In case of absence during delivery, the courier service may attempt delivery again or hold the package at their nearest facility for pickup.
- We are not responsible for any delays caused by customs, weather conditions, or other circumstances beyond our control.
- Please ensure that the shipping address provided is complete and accurate. We will not be responsible for packages delivered to incorrect addresses provided by customers.
Order Tracking
- To track your order, please use the tracking number provided in your shipping confirmation email.
- For any queries regarding your shipment status, please contact our customer support at [email protected] with your order number.
Shipping Restrictions
- Certain products may have shipping restrictions to specific locations. Such restrictions, if any, will be clearly mentioned on the product page.
- We reserve the right to cancel any orders that cannot be shipped to the provided address due to restrictions or logistical limitations.
Damaged or Lost Shipments
- All packages are thoroughly inspected before shipping to ensure they are in perfect condition.
- In the rare case of receiving damaged merchandise, please report it within 48 hours of delivery with photographic evidence to [email protected].
- Claims for lost shipments must be made within 15 days from the expected delivery date.
- After verification, we will arrange for replacement of damaged items, subject to stock availability.
Digital Products
- For digital products, courses, and subscriptions, access will be provided immediately after successful payment confirmation, and no physical shipping is involved.For any shipping-related queries or concerns, please contact our customer support team at:
- Email: [email protected]
- Subject Line: Shipping Query - [Your Order Number]This Shipping Policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications.
